What does it take to strengthen governance? How can civil society organisations partner with the government to ensure every citizen receives quality services?

In the third episode of our series ‘Why Governance Matters’, civil society leaders from sectors like education, public health, and the environment,  share their perspectives on how effective governance can bridge systemic inequalities in India. They reflect on the government’s critical role in providing not just access to essential services — like healthcare, education, and sanitation — but also ensuring the quality of these services as it is delivered to each citizen.

The conversation highlights how civil society organisations can complement government efforts to make public service delivery more impactful and cost-effective. It also delves into the importance of data-driven solutions, consultative policymaking, and investing in people — not just as resources but as the key beneficiaries of governance systems.