STAFF RATIONALISATION

Human resource allocation in governments is determined on the basis of sanctioned positions and filled posts across different roles. The dynamic nature of key responsibilities and scope for each position, especially at the frontline, leads to divergence over a period between actual needs and allocation. It is in this context we worked in Delhi and Telangana to undertake a rationalisation exercise that will allow them to reallocate available resources most optimally.  

CEGIS worked with Karnataka Administrative Reforms Committee (KARC-2) to optimise human resource allocation across the four state-owned "Nigamas," established in the 1960s for major irrigation projects in Karnataka. The current human resource distribution has not adapted to evolving needs in construction, maintenance, and technology. This exercise focused on technical staff, specifically Assistant Engineers (AE) and Junior Engineers (JE), who handle the construction and maintenance of canal networks and tanks.

CEGIS has worked with the Department of Trade and Taxes (DoTT) to optimise frontline cadre resource (GST Officers and GST Inspectors) directly responsible for the collection of GST. The jurisdiction of the frontline cadre was designed in the VAT era and has not evolved to adapt the parameters of GST. Understanding the workload for the cadre, CEGIS helped the department develop a framework for optimised allocation of GST Officers and GST Inspectors.